Help & Instructions

Everything you need to know to get the most out of MyAccountant. by App-Raiser.

Contents

  1. Getting Started
  2. Setting Up Your Profile
  3. Meet Cato - Your Malta VAT Assistant
  4. Sending Receipts via WhatsApp
  5. Uploading Invoices Directly
  6. Forwarding Invoices by Email
  7. Reviewing and Approving Invoices
  8. Transaction Types and Purchase Categories
  9. Month-End Report and VAT Return
  10. Invoice Out
  11. Profit & Loss
  12. Closed Periods
  13. Integrations
  14. Exporting Your Data
  15. Add Your Accountant
  16. Managing Your Subscription

1Getting Started

MyAccountant is an AI-powered invoice processing tool designed for Malta businesses. It automatically extracts data from your invoices and receipts, classifies expenses, handles foreign currency conversion, and prepares your complete Malta VAT return figures.

Registering your account

1
Go to app.myaccountant.cc/register - or scan the QR code below - and enter your company name, email address and password.
2
Choose a plan and start your 14-day free trial. No credit card is required to start.
3
You will land on your dashboard. Your account is ready to use immediately.
Your 14-day free trial gives you full access to all features. You will not be charged until the trial ends.
MyAccountant
Create your account
14-day free trial - no card required
COMPANY NAME
Acme Ltd
EMAIL ADDRESS
hello@acmeltd.com
PASSWORD
••••••••••
Create Account & Start Free Trial
Or scan to register
on your phone
Scan to register
app.myaccountant.cc/register

2Setting Up Your Profile

Before you start uploading invoices, take a few minutes to complete your profile. This helps the AI make better decisions about VAT classification and reclaim eligibility.

Company details

1
Go to Settings from the top navigation.
2
Enter your company name and VAT number. These appear on your monthly PDF reports and VAT return.
3
Click Save Changes.

Business profile

The Business Profile helps the AI understand your business and make smarter VAT decisions. For example, if you are a taxi operator, fuel VAT is reclaimable. If you are a retail shop, it is not.

1
In Settings, find the Business Profile section.
2
Describe your business: type of business, main activities, whether you operate commercial vehicles, whether you buy goods for resale, etc.
3
Click Save Profile.

WhatsApp number

1
In Settings, find the WhatsApp Receipt Capture section.
2
Enter your WhatsApp number in international format, e.g. +35679123456.
3
Click Save WhatsApp Number. You are now ready to send receipts.

Meet Cato - Your Malta VAT Assistant

Cato is your built-in AI assistant, available on every page of MyAccountant. Ask him anything about Malta VAT rules, CFR return boxes, expense classification, or how to use the app. He knows the Malta VAT Act inside out.

Cato can also search the web for the latest CFR announcements, VAT deadline changes, and MTCA updates - so his answers are always current, not just from a fixed knowledge base.

What you can ask Cato

💳 "Is fuel VAT reclaimable for my delivery van?"
📋 "Which CFR box does Box 39 map to?"
🔍 "What are the latest Malta VAT announcements?"
📷 "Can I attach a receipt photo for you to review?"
Cato
Cato
Your Malta VAT assistant
Cato
Hello! I am Cato. Ask me anything about Malta VAT, CFR returns, or how to use MyAccountant.
Is entertainment VAT reclaimable in Malta?
Cato
No - entertainment expenses are specifically excluded under the Malta VAT Act. The VAT on meals, drinks and hospitality cannot be reclaimed, even for business purposes.
Ask Cato anything...
Send
The Cato widget appears on every page

Cato also accepts images, PDFs and URLs as attachments - photograph a receipt and ask whether the VAT is reclaimable, paste a link to a CFR notice for an instant explanation, or upload a PDF invoice for Cato to review.

Access Cato at any time using the purple widget in the bottom-right corner of every page, or open the full-page experience via Other > Ask Cato in the navigation.

Suggested questions

When you first open Cato he offers a set of suggested questions to get you started quickly - tap any one to send it instantly. You can type your own question or attach a file at any time.

Share Cato - no login required

The public Cato page at app.myaccountant.cc/chat gives anyone access to Cato's Malta VAT knowledge without needing a MyAccountant account. Share the link with clients or colleagues via WhatsApp or Facebook - it works on any device with no login required.

3Sending Receipts via WhatsApp

WhatsApp is the recommended way to submit receipts. It is the fastest and most convenient method - no app, no login, no friction.

The magic feature. Photograph a receipt, send it to the MyAccountant WhatsApp number, and within 15 seconds it appears in your dashboard - supplier, amount, VAT code, expense type, all extracted automatically.

Method 1 - Photo

1
Open WhatsApp and message +356 7999 1569.
2
Tap the camera icon and photograph the receipt. Ensure it is well lit and flat on a surface.
3
Send the photo. You will receive a confirmation within 15 seconds.

Method 2 - Document Scan

1
Open WhatsApp and start a message to +356 7999 1569.
2
Tap the paperclip icon (attach).
3
Choose Document, then Document Scan.
4
Hold your phone over the receipt. The scanner detects and captures it automatically.
5
Tap Send. You will receive a confirmation message within 15 seconds showing the extracted details.
M
MyAccountant
+356 7999 1569
receipt_scan.pdf
09:42 ✓✓
✓ Invoice processed
Supplier: Acme Ltd
Net: EUR 3.07
VAT: EUR 0.53
Total: EUR 3.60
Type: Meals & Entertainment
09:42

If the receipt could not be read

If MyAccountant cannot read the receipt clearly, you will receive a message asking you to try again using Document Scan or to upload directly at app.myaccountant.cc/upload.

Make sure your WhatsApp number is registered in Settings before sending receipts. Only the registered number will be accepted.

4Uploading Invoices Directly

Upload PDF invoices and receipt photos directly through the app dashboard.

1
Click + Upload Invoice on your dashboard.
2
Click Browse Files and select your PDF or image file. Maximum size is 10MB.
3
Click Extract Invoice Data. The AI will process the file in around 10 seconds.
4
If the AI is confident (85%+), the invoice is approved automatically. Otherwise it goes to the Review queue.
Drop your file here
PDF, JPG or PNG - up to 10MB
Browse Files
Accepted formats: PDF, JPG, PNG. The AI can read both digital PDFs and scanned or photographed documents.

5Forwarding Invoices by Email

Every MyAccountant account has a dedicated invoice email address. Forward any invoice PDF to that address and it will be processed automatically.

1
Find your dedicated email address on your dashboard or in Settings. It looks like invoices+yourname@mg.myaccountant.cc.
2
Forward any email with a PDF or image invoice attached to that address.
3
You will receive a confirmation email once the invoice has been processed.
Your dedicated invoice email
invoices+yourcompany@mg.myaccountant.cc
You can share this address with your suppliers and ask them to send invoices directly to it.
Only PDF and image attachments are processed. Plain text emails with no attachment are ignored.

6Reviewing and Approving Invoices

When the AI is NOT fully confident in its extraction, the invoice goes to the Review queue for your approval.

1
Click Review in the navigation. The number in brackets shows how many invoices need attention.
2
Check each invoice. You can view the original document alongside the extracted data and edit any fields.
3
Click Approve to add it to your totals, or Reject to discard it.
Invoice Pending Review
Supplier
Acme Ltd
Date
16 May 2026
Net Amount
EUR 3.07
VAT Amount
EUR 0.53
Total
EUR 3.60
VAT Reclaimable
Yes
Approve
Edit
Reject

VAT Reclaimable

Each invoice has a VAT Reclaimable setting controlling whether the VAT is included in your input tax total (Box 39).

7Transaction Types and Purchase Categories

Two fields on each invoice control exactly which boxes of the Malta VAT return the amounts flow into. The AI attempts to set these automatically, but you can always correct them on the invoice edit page.

Transaction Type

Tells the system where the supplier is based and whether reverse charge VAT applies.

Purchase Category

Tells the system what the purchase is for, which determines which domestic purchase boxes it flows into.

Edit Invoice - Acme Ltd
Transaction Type
Local Purchase (Malta)
Purchase Category
Overhead / Service
Expense Type
Meals and Entertainment
VAT Reclaimable
No - Not Reclaimable
Save Changes
Cancel
For EU and non-EU purchases, VAT is never charged on the invoice. The system calculates the reverse charge VAT automatically at 18% and posts both the output tax (Boxes 6/7) and the matching input tax deduction (Boxes 13/13a/14/15), so the net effect on Box 17 is always zero for a fully VAT-registered business.

8Month-End Report and VAT Return

At the end of each VAT period, MyAccountant generates a complete Malta VAT return summary with figures pre-populated across all relevant boxes.

1
Make sure all invoices have been reviewed and approved.
2
Go to Month-End in the navigation.
3
Review the full VAT Return summary. Auto-calculated figures are shown in blue. Boxes that require manual entry have input fields.
4
Enter any manual figures - Section 3 (your sales), Box 40 (adjustments in favour of dept), Box 41 (bad debt relief), Box 44 (excess credit brought forward).
5
Click Save Manual Entries to store your figures.
6
Click Generate Report & Close Month to produce your PDF report.
VAT Return Summary - May 2026
Generate PDF
Box 39 - Input Tax Reclaimable
EUR 842.50
Auto-calculated
Box 26 - Total Tax Liability
EUR 1,240.00
Auto-calculated
Box 45 - Tax Payable
EUR 397.50
Auto-calculated
BoxDescriptionAmount
Box 27Purchases for resale @ 18%EUR 2,100.00
Box 33Sub-total all domestic purchasesEUR 4,680.00
Box 39Total input tax reclaimableEUR 842.50
Box 45Tax payable to CFREUR 397.50
Important: Always review all figures carefully before submitting to the CFR. You retain full responsibility for your VAT return. MyAccountant provides a calculation aid, not a submission service.

Full VAT return box reference

Box 3IC acquisitions from EU - auto from EU invoices
Box 4Non-EU reverse charge - auto from non-EU invoices
Box 6/7Output VAT on reverse charge - auto calculated at 18%
Box 9IC goods excluding capital - auto
Box 9aEU services - auto
Box 10IC capital goods - auto
Box 13/13a/14Input deductions for reverse charge - auto (amendable)
Box 17Net reverse charge balance - should always be zero
Box 18-21Your sales by rate - manual entry (auto when Invoice Out is active)
Box 26Total tax liability - auto calculated
Box 27/28Purchases for resale @ 18%/5% - auto from resale invoices
Box 29Exempt purchases for resale - auto
Box 30Capital goods - auto from capital invoices
Box 31/31a/31b/32Services and overheads by rate - auto
Box 33Sub-total all domestic purchases - auto
Box 34-38Input tax by category and rate - auto
Box 39Total input tax reclaimable - auto
Box 40Adjustment in favour of dept - manual
Box 41Adjustment in your favour / bad debt relief - manual
Box 42Excess credit in your favour - auto
Box 43Net tax position - auto
Box 44Excess credit brought forward - manual
Box 45Tax payable - auto calculated

9Invoice Out

Invoice Out is the outgoing sales side of MyAccountant. Upload your sales invoices as PDF or image files and the AI extracts all the details automatically - or enter them directly. Your sales figures feed straight into Section 3 of your Malta VAT return alongside your purchase invoices, with no duplication.

Invoice Out is an add-on - EUR 9/month, billed alongside your existing plan. Cancel any time from Settings.

What Invoice Out includes

Invoice Out - New Invoice
+ Create Invoice
Upload a sales invoice
PDF, JPG or PNG - AI extracts details automatically
or enter details below
Client Name
Acme Ltd
Invoice Date
17 May 2026
Sales Category
Consultancy Services
Net Amount (EUR)
500.00
VAT Amount (EUR)
90.00
Total (EUR)
590.00
Save Invoice
Cancel

How to activate Invoice Out

1
Go to Invoices > Invoice Out in the navigation.
2
Click Activate Invoice Out - EUR 9/month on the activation page.
3
Invoice Out is activated immediately and P&L becomes available under Reporting.

10Profit & Loss

The P&L feature gives you a real-time Profit and Loss statement combining your Invoice In (purchases) and Invoice Out (sales) data. It is automatically available once Invoice Out is activated - no extra cost.

P&L is included free with Invoice Out. Activate Invoice Out (EUR 9/month) and your P&L is available immediately under Reporting > P&L.
Profit & Loss - May 2026
Total Revenue EUR 4,200.00
Consultancy Services EUR 3,500.00
Other Sales EUR 700.00
Total Expenses EUR 2,840.00
Overheads & Services EUR 1,920.00
Meals & Entertainment EUR 920.00
Net Profit EUR 1,360.00

How to access P&L

1
Activate Invoice Out from Settings (see above).
2
Go to Reporting > P&L in the navigation.
3
Select the month you want to view. The P&L updates automatically as invoices are added.

11Closed Periods

Once you have reviewed all invoices for a month, you can close the period. This locks the data, generates your final PDF report, and prevents any further changes to that period.

Closing a period

1
Go to the Month-End page and select the month you want to close.
2
Review all figures and make sure all invoices have been approved or rejected.
3
Click Generate Report & Close Month. A confirmation prompt will appear.
4
Confirm the action. The period is now locked and your PDF is generated and saved.
Closed periods cannot be re-opened. Make sure all invoices are correct before closing.

Late invoices

If you upload an invoice whose date falls in an already-closed period, MyAccountant detects this and prompts you. You can include the invoice in the next open period or exclude it from VAT reports entirely - it will still appear in your records and P&L.

Late invoices are flagged automatically on upload - you will never accidentally lose an invoice because a period has already been closed.

12Integrations

MyAccountant connects directly to Xero, Sage Business Cloud, Google Sheets and Microsoft Excel. Access all integrations from Other > Integrations in the navigation.

Xero

1
Go to Other > Integrations and click Connect Xero.
2
You will be redirected to Xero to authorise the connection. Log in and approve access.
3
Once connected, go to the Month-End page and click Push to Xero to send that month's approved invoices as bills into Xero.
Xero makes MyAccountant a front-end capture layer for your existing Xero workflow - no more manual data entry.

Sage Business Cloud

1
Go to Other > Integrations and click Connect Sage.
2
You will be redirected to Sage to authorise the connection. Log in and approve access.
3
Once connected, go to the Month-End page and click Push to Sage to send that month's approved invoices.

Google Sheets

Export any month's complete VAT return directly to a new Google Sheets spreadsheet in your Google Drive. Connect your Google account once from the Integrations page, then use the Export to Google Sheets button on the Month-End page.

Microsoft Excel

Download any month's complete VAT return as a formatted .xlsx file at any time from the Month-End page. No connection required - just click Download Excel.

All exports include all 45 VAT return boxes, invoice detail by VAT rate, and expense breakdown - ready to hand to your accountant or file directly with the CFR.

13Exporting Your Data

MyAccountant offers three export formats from the Month-End page, all including the complete VAT return figures.

All three exports include all 45 VAT return boxes with auto-calculated and manually entered figures included.

14Add Your Accountant

Give your accountant their own secure login to view your invoices, VAT figures and reports in real time - no more emailing PDFs.

Inviting your accountant

1
Go to Settings and scroll to the Add Your Accountant section.
2
Activate the add-on for €9/month by clicking Activate for €9/month.
3
Enter your accountant's email address and click Send Invitation.
4
Your accountant will receive an email with a secure link to set up their access.
5
Once they register, they can log in and see your full account in real time.

Revoking access

1
Go to Settings and scroll to Add Your Accountant.
2
Click Remove Accountant Access. Your accountant will be notified by email immediately.
3
The €9/month add-on will be cancelled at your next billing date.
Your accountant can also remove their own access at any time from their dashboard.

15Managing Your Subscription

Plans

All plans include a 14-day free trial. No credit card required to start. All prices include VAT.

Add-ons

Upgrading, downgrading or cancelling

1
Go to Settings and scroll to the Subscription section.
2
Click Manage Subscription to open the secure Stripe billing portal.
3
From the portal you can upgrade, downgrade, update your payment method, or cancel.
Cancellation takes effect at the end of your current billing period. Your data is retained.

Need help?

Contact us at hello@myaccountant.cc and we will get back to you as soon as possible.